Contextual Help

COUNTRY OF ORGIN (COO)


Country of Origin (COO) refers to the country where a product is manufactured, produced, or assembled. It indicates where the goods originally come from.

How to Update COO for an Order

1. Go to STR or IC All Orders.

2. Select the required order.

3. Click on the Action button (with the location icon).

4. To update the COO (Country of Origin):

   • Use Bulk Select and choose the same country for all products, if the COO is identical.

   • Otherwise, select the country individually for each product.

5. Click Submit to save the changes.

 The COO will be successfully updated.

Note: COO can only be updated after the packing confirmation is completed.

 

Update Net Suite

• Click on the # action button.

• Enter the NetSuite number.

• Click Submit.

 

Cancel Order

• Click on the Cancel button (as shown in the image).

• Select the reason for cancellation from the list.

• If the reason is not listed, choose Other and enter the reason manually.

• Click on Yes to confirm the cancellation.

 

Download Invoice

Steps to Download Invoice:

1. Click on the Download Invoice button (as shown in the image).

2. Select either With Chop and Sign or Without Chop and Sign as required.

3. The invoice will be downloaded automatically in PDF format.
   

 

Download PI

 

Steps to Download Invoice:

1. Click on the Download PI button (as shown in the image).

2. The invoice will be downloaded automatically in PDF format.
   

Download DO

Steps to Download Invoice:

1. Click on the Download DO button (as shown in the image).

2. Select either With Chop and Sign or Without Chop and Sign as required.

3. The invoice will be downloaded automatically in PDF format.