OMS
Customers Module
The Customers module in WIRX OMS allows users to create and manage customer information, view cus...
1 Customers
Overview The Customers module in WIRX OMS allows users to create and manage customer informati...
1.1 Create Customer
The Create Customer feature in WIRX OMS allows users to add new customers to the system by enteri...
1.2 Customer Compliance
The Customer Compliance section ensures that all customers meet the necessary legal, regulatory, ...
1.3 All Customers
Displays the complete list of customers in the system. Allows filtering, searching, and sortin...
1.4 My Customers
The My Customers section displays a list of customers assigned specifically to the logged-in user...
Sales Order
How to create a normal Order?
Order creation is the first step in processing a customer purchase. This process captures essenti...
How to create a POS Order?
Order Creation – POS Order creation in the POS module allows users to quickly generate customer ...
Inventory Confirmation
Steps in Inventory Confirmation Select the Order Choose the order that requires invento...
Quote Price Confirmation
Quote Price Confirmation is the step where the proposed order price is verified and confirmed bef...
Payment update and Payment confirmation
Payment Update Processing Pending Payments Navigate to Finance Section Click on Pendi...
Shipping
Shipping is the final step in the order fulfillment process, executed only after all payments hav...
Sales order flow
Booking Orders
What are Booking Orders? Booking Orders are created when the required quantity in a sales order ...
How to cancel an order?
The Order Cancellation process allows users to cancel an order that is no longer required. Steps...
How to get IMEI of a IMEI scanned order?
The IMEI Download feature allows users to export the IMEI details of a selected order in Excel fo...
How to change Forwarder of already created order?
The Change Forwarder option allows users to update the logistics partner (forwarder) assigned to ...
How to update NetSuit in an order?
The Update NS option allows users to update or add the NS (NetSuite) ID for an order in the syste...
How to duplicate an Order?
The Duplicate Order option allows users to create a new order by copying details from an existing...
How to download PI?
The PI Download option allows users to download the Proforma Invoice (PI) of an order. It can be ...
How to change Shipping address?
The Change Shipping Address option allows users to update or modify the delivery address for an o...
Contextual help
Buttons for updating and edit How to cancel an order? The Order Cancellation process allows u...
Intercompany
IC Order Creation
How to create and IC Normal Order?IC Order creation is the process of recording a purchase betwee...
Shipping IC orders
Steps in Shipping an IC Order 1. Open Shipping Confirmation Navigate to the Shipping Confir...
STR ORDERS
How to create an STR Normal Order?STR Order creation is the process of transferring stock between...
How to create an STR POS Order?
STR POS (Stock Transfer Request – Point of Sale) Order is designed for quick stock transfers at P...
Intercompany Inventory confirmation
The Inventory Confirmation step ensures that the requested stock is available before proceeding w...
INTERCOMPANY/ STR ORDERS FLOW
Contextual Help
COUNTRY OF ORGIN (COO)Country of Origin (COO) refers to the country where a product is manufactur...
RMA
RMA CREATION
RMA (Return Merchandise Authorization) creation is the process of recording and authorizing the r...
RMA Customer Scan
The RMA Customer Scan process ensures that returned products are validated by capturing IMEI deta...
RMA Admin Confirmation
After the Inbound and QC Scanning, the RMA moves to the Admin Confirmation stage. This step ensur...
RMA Final Review
After Admin Confirmation, the RMA undergoes a Final Review stage. This ensures all details are co...
RMA FLOW
Purchase Order
Product Management
STOCK REPORTS
APPLE DISTRIBUTION STOCKS
This module is used to check the availability of Apple distribution products. Filter Options...
Used Phone stock
This module is used to check the availability of Used Phones across warehouses. Filter Options ...
ALLOCATED DETAILS REPORT
This module is used to check whether products are Allocated, Booked, or Committed across ...
DXB DISTRIBUTION STOCKS
This module is used to check the availability of Apple distribution products across the Dubai sub...
USED LIVE INVENTORY
This module is used to check the availability of Used Live Inventory across warehouses. Filter O...
DISTRIBUTION LIVE INVENTORY
This module is used to check the availability of Distribution Inventories across warehouses. Fil...
Order Flow
Sales order flow Blue boxes → processes happening in OMS Yellow boxes → pro...