OPS
Customer Order
Inter-company
How to scan Normal Intercompany Orders?
In an Intercompany Order, scanning ensures that the correct products (with IMEI/serial numbers) a...
How to scan POS IC ORDER?
1. POS Distribution Scan In Customer Order, click on POS Distribution Scan. Select the ...
How to Receive an Inter-company order?
Receiving Intercompany Orders (Destination Warehouse) Go to the Receive option under Interco...
INTERCOMPANY MODULE
How to scan Normal Intercompany Orders? In an Intercompany Order, scanning ensures that the corr...
Assign Operator
The Assign Operator step allocates responsibilities for picking, packing, and shipping. This ensu...
Packing Confirmation
After scanning, products require Packing Confirmation before transfer. Steps: Go to Interco...
RMA
RMA Inbound ScanningPage
Description:After the customer has scanned the device, the next step is to perform the Inbound Sc...
RMA QC Scan
Description:After the device has been inbound scanned, the next step is the Quality Check (QC) ...
RMA Onboarding
Description:The RMA Onboarding process is used to record and confirm devices against an RMA order...
RMA
RMA Inbound ScanningPage Description:After the customer has scanned the device, the next step is...
Production
Used to grade or regrade devices
GRADING FLOW
Transfer In → Functional Grading → Cosmetic Grading → Transfer Out Transfer In Products...
Transfer In
Purpose:Transfer In is the first step in the Production Module. It is used to bring the IMEI into...
Functional Regrading V2
This process is used to test device functionalities (such as buttons, battery, camera, etc.) eith...
Cosmetic Regrading V2
This process is used for the cosmetic grading of devices by checking for scratches, bends, dents,...
Transfer Out
This is the final process in the Production module, where the graded product is scanned and place...
PFU Grading
Purpose:PFU Grading is used to grade devices that are unable to power on. Flow:Transfer In → PFU...
Repair
Transfer IN
This is the first step in the Repair section. It is used to transfer the IMEI from the source war...
Repair Request
After the product is transferred into the repair warehouse, the next step is to create a repair r...
Repair Receive
After the repair request is created, the vendor needs to receive it. Steps: Go to OPS → Rep...
Repair QC
After the repair is completed, the product must undergo a quality check. Navigation:OPS → Repair...
Repair transfer Out
After the Repair QC is completed, the product undergoes regrading by the production team. Once re...
RMA Repair Request
RMA Repair Request is used to create records for products returned from customers. After completi...