RMA Repair Request

RMA Repair Request is used to create records for products returned from customers. After completing the RMA onboard scan, you can create the RMA repair request.

Navigation:
OPS → Repair → RMA Repair Request

Steps:

1. Select the vendor, enter the estimated date and remarks, then click Next.

2. Select the vendor service, scan the IMEI, and click Save Box.

3. Click on Complete Request.

The RMA Repair Request is created successfully.
After this, proceed with RMA Receive.