How to cancel an order?

The Order Cancellation process allows users to cancel an order that is no longer required. 

 Steps: 

 

 

 Select the Order – Locate and open the order that needs to be cancelled. 

 

 

 Click on the Cancel Order button – A confirmation box will appear. 

 

 

 Choose the Cancellation Reason – Select the appropriate reason from the dropdown or list. 

 

 

 Confirm Cancellation – Click Yes to proceed. 

 

 

 Once confirmed, the order status will be updated to Cancelled in the system, and no further actions can be taken on the order. 

 

 Note: An order cannot be cancelled once it has been shipped .